Intro to RCM

Horizontal Words

1. The Rapid Cycle Improvement Plan is Plan...Do...Study..._______ (3)
3. The wellness gift during staff appreciation week (5)
5. What is 'M' in RCM? (10)

Vertical Words

2. KPIs will be integrated into job _____ (12)
4. One of the 5 Key Elements is ______ access (4)
6. For RCM to be effective, we need this from all employees (6)