Crosswords Puzzle

Horizontal Words

1. The zone where clients speak 1 on 1 with a CSO (7)
3. clients waiting to see a CSO are on this list (7)
5. This is a section on Impact with more details (11)

Vertical Words

2. This tool has all of you resources and procedures in it (6)
4. The core of in-person operations (4)
6. This is a zone in the SCC where clients are triaged (7)